The Expert in Improving Your Automotive Business Performance

☎  226-345-0129

Maximize Your Potential. Meet Your Revenue Goals.

Customer pay labour stagnant, repair order count down and customer base eroding,  Service Operations Solutions will improve the atmosphere that will ultimately change the culture and shape of your Dealership to deliver Total Quality Service.

As an Automotive Fixed Operations Consultant, we will develop a plan that will separate your Dealership from the pack. Through measurable and actionable steps, your Dealership will gain a strong culture (E.S.I), higher productivity, greater loyalty, CSI and ultimately the bottom line.  

                    1. Set Appointments, setting up your Dealership for success.
                    2. Know the Objectives, Principle, and Purpose, ESI, CSI.
                    3. Establish a Game Plan and attainable goals for your Team.
                    4. Conduct an On-Going Consultations and Observations.
                    5. Monthly follow-up on your Teams success for one year. 

3-Day Assessment/Orientation

  • Tuesday (Morning- afternoon)
    • On site observation of your team regarding Customer Service System and assessing service consultant skills, technician performance and production along with parts operation support. Establish Dealership mission and message to the staff.
  • Wednesday and Thursday
    • Work with entire staff, develop a specific plan, consult and set attainable goals. 
    • Experience little or no down time for dealership staff and enjoy no extra expense for travel and key personnel being away from the dealership.
    •  Set attainable forecast for the year for your Team to reach their full potential.

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